 |
|
-----------------------------
|
Workplace violence and aggression is a growing concern in many industries including those in the public sector. Where the risk of workplace violence exists, employers have a legal and moral duty of care to provide adequate training and resources commensurate with the risk that staff face in their line of work. This has lead to a nationaly recognised qualification being developed in order to meet the HSE requirements thus meeting the employers duty of care in providing Conflict Management Training to staff. Over previous years there have been many variations such as Violence and aggression training or conflict resolution. Who is the course for? The purpose of this City and Guilds 1886 scheme is to provide trainers with the necessary skills and knowledge to enable them to deliver effective, realistic and relevant training in Conflict Management or Conflict Resolution. It provides a recognised qualification for those who want to train others to deal with any types of violence in the workplace (e.g. teach C&G 1884). It is a qualification that will equip you to train a wide range of workers, security operators, door supervisors, NHS and all those who interact face-to-face with fellow workers and the public. The course is designed to give experienced or new trainers hints and tips in preparing scenarios both for conflict management and indeed any other type of training. Scenario based training is often a training tool neglected due to many having had bad experiences of scenario/role play in the past. We aim to demonstrate how this can become an enjoyable part of any training package for both student and trainer. City and Guilds 1886 Award is suitable for those who work, or want to work as Trainers of:
What are the entry requirements? Delegates should have experience and or a recognised qualification in delivering training (7302, 7303 higher or equivalent). Evidence of this must be provided in order to meet City & Guilds Criteria.. How long is the course? 3 Days with pre-course case studies and assignments to complete. What does the Course involve? The course will be delivered over three consecutive days, with completion of a pre-course assignment. There are two units for this qualification: Unit 1 – Understanding the Principles of Conflict Management 1) Assess and reduce the risk of violence in the work environment 2) Identify behaviour that indicates an escalation towards violence and take appropriate measures to avoid or calm and defuse the situation 3) Identify post incident support and report the circumstances to provide information for personal and organisational learning 4) Demonstrate their ability to apply knowledge and understanding of Conflict Management into a variety of practical settings Unit 2 – Designing and delivering conflict management Scenarios 1) Design relevant and effective scenarios for training in Conflict Management 2) Deliver and debrief interactive and scenario based sessions in the context of Conflict Management training Assessment The qualification is assessed through a series of mandatory assignments that are set by City and Guilds. All assignments are marked by tutors according to externally set marking criteria. A Synoptic Multiple choice assessment set by City & Guilds completes the award. How much does the course cost? £420 + VAT Non residential £510 + Vat Residential (3 nights bed & breakfast) DOWNLOAD A COURSE BOOKING FORM IN WORD
7302 | 1886 | Personal Safety Instructor Course | Exam Management Web: wilplantraining.co.uk | Telephone: 0845 0095647 | E-mail: info@wilplantraining.co.uk ©
2006 Wilplan Training Limited |
||||||||||||||||||
|
Website Design
& Contents Copyright ® Wilplan Training Limited - All
Rights Reserved |
